ATL Berkshire IP5000 User Manual

BERKSHIRE IP5000USER MANUALwww.atltelecom.com

ATL Berkshire 5000 User Manual, Release 2.2.1 10After pressing the ‘#’ key, the mode is changed to IP Address. O u t b o u n d P r o x y

ATL Berkshire 5000 User Manual, Release 2.2.1 1006.9 Firmware Upgrade The firmware of the phone can be upgraded by HTTP or TFTP. To upgrade th

ATL Berkshire 5000 User Manual, Release 2.2.1 1016. Input the IP address of the HTTP Server as shown in the example below. The input method i

ATL Berkshire 5000 User Manual, Release 2.2.1 102 5. Enter ‘TFTP Server’. 3 > T F T P S e r v e r ↑ 4 P r o t ocol 6. I

ATL Berkshire 5000 User Manual, Release 2.2.1 1033. Enter ‘Phone’. 1 > P h o n e 2 N e t work ↓ 4. Enter ‘Firmware

ATL Berkshire 5000 User Manual, Release 2.2.1 1046.9.4 Upgrade Now After the HTTP or TFTP server address and the desired protocol are selected

ATL Berkshire 5000 User Manual, Release 2.2.1 105 2. After the version check, the result screen is as shown below. There may be no updates or

ATL Berkshire 5000 User Manual, Release 2.2.1 1067. WEB INTERFACE CONFIGURATION Apart from phone menu, the phone can also be administrated and

ATL Berkshire 5000 User Manual, Release 2.2.1 107 7.2 Phone Users You can configure the user settings from the web interface. Two user account

ATL Berkshire 5000 User Manual, Release 2.2.1 108

ATL Berkshire 5000 User Manual, Release 2.2.1 1097.3 Call Forward Feature You can configure call forward feature from the web interface. Th

ATL Berkshire 5000 User Manual, Release 2.2.1 112. Line1/Hold (select line 1 for held call or call waiting, or hold current call) 3. Line2/H

ATL Berkshire 5000 User Manual, Release 2.2.1 110 7.4 Call Blocking Feature You could choose to block non-speed dial outgoing calls or just a

ATL Berkshire 5000 User Manual, Release 2.2.1 111 7.5 Other Call Features Call Waiting and Do Not Disturb features can be set on the web inte

ATL Berkshire 5000 User Manual, Release 2.2.1 112 7.6 Ringtone Ringtone could be uploaded and selected on the web interface. The maximum numbe

ATL Berkshire 5000 User Manual, Release 2.2.1 113 7.7 Music On Hold User-defined call-hold music could be uploaded on the web interface. The

ATL Berkshire 5000 User Manual, Release 2.2.1 114 7.8 Phone Audio Four types of audio settings can be configured on the web interface, namely

ATL Berkshire 5000 User Manual, Release 2.2.1 1157.9 Phone Date Time You can choose “NTP” or “Local” or “Daylight Saving” for setting the dat

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 116 7.10 Firmware Upgrade You can upgrade the phone firmware by clicking “Firmware Upgra

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 117 7.11 Phone Network You can the network settings of the phone from the web interface

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 118

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1197.12 NAT Configuration (STUN) You can configure STUN from the web interface. There a

ATL Berkshire 5000 User Manual, Release 2.2.1 122. INSTALLATION & EASY SETUP 2.1 Phone Installation Follow the steps below to install the

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 120

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1217.13 HTTP Auto Config You can enable / disable the HTTP Auto Config from web interfa

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1227.14 Easy Setup Trigger You can enable / disable the Easy Setup from web interface.

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1237.15 About Phone You can check the hardware and software versions of the phone from t

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1247.16 Password Change You can change the login password of the web interface. Click “C

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1257.17 Configuration Archive Configuration archive allows users to backup and restore p

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 126To back up the phone configurations, press the “Config Backup” button to download the

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 127 7.18 Inter-Digit Timeout The web interface of inter-digit timeout is shown below. Us

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1287.19 Speed Dialing Button Mapping You can modify the speed dialing button mapping f

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 129 7.20 Re-Registration Time 7.20.1 Re-registration If Fail You can choose the re-regi

ATL Berkshire 5000 User Manual, Release 2.2.1 13- - - E a s y s e t u p - - - P r e s s a n y k e y . 2.2 Easy Setup Bef

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 130 7.20.2 Registration Duration You can choose the registration duration among 15 secon

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1317.20.3 Auto Renew You can choose between “Yes” or “No” for auto renewing the registra

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1327.21 Phone Log The phone log is provided through the web administration interface. It

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 133

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1347.22 SIP Trace The SIP trace is provided through the web administration interface. It

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1358. DIAGNOSTICS 8.1 PING The PING utility is provided in phone menu to perform connect

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1368.2 Traceroute The TRACEROUTE utility is provided in phone menu to print the route ta

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1378.3 Phone Log The phone log is provided through the web administration interface of f

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 138 3. Scroll down and enter “NAT Discovery”. 2 T r a c e r o u t e 3 > N

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 139APPENDIX A PHONE MENU STRUCTURE 1. Phone Book Call Contact Add Cont

ATL Berkshire 5000 User Manual, Release 2.2.1 14D e f a u l t G a t e w a y _ 5. Change the IP address of defaul

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 140 No On No-Answer Forward Address Timeout (secs)

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 141 140 ms VAD Enable Disable DTMF Generation

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 142 Use Auto Config Yes No Server Address Firmwa

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 143 Domain Registrar Reg. Port Outbound Proxy

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 144 Display Name Domain Registrar Reg. Port Ou

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 1456. Diagnostics Ping Traceroute NAT Discovery 7. Abo

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 146APPENDIX B SUMMARY OF IP PHONE FUNCTION KEY MAPPING Function – 1 3-way Conferencing

ATL Berkshire 5000 User Manual, Release 2.2.1 - - 147APPENDIX C WORKING WITH 3RD PARTY SIP SERVERS 1. SIPphone.com • Configure “IP Addres

ATL Telecom Limited,Fountain Lane,St Mellons,Cardiff. CF3 0FBTelephone: (029) 2050 0700Facimile: (029) 2050 0701www.atltelecom.com1423001610 I

ATL Berkshire 5000 User Manual, Release 2.2.1 15 D a t e : ( Y Y Y Y M M D D ) 2 0 0 5 0 6 1 0 _ 11. Input the date (E.g. 200

ATL Berkshire 5000 User Manual, Release 2.2.1 1616. Change your username if necessary. If the setting is confirmed and saved, you will be aske

ATL Berkshire 5000 User Manual, Release 2.2.1 17R e g i s t r a r P o r t 5 0 6 0 _ 22. The default registrar port num

ATL Berkshire 5000 User Manual, Release 2.2.1 180 7 : 1 9 : 1 0 P M 27. Otherwise, if the screen shows the phone’s IP address as b

ATL Berkshire 5000 User Manual, Release 2.2.1 193. BASIC FUNCTIONS 3.1 Dialing 3.1.1 Dialing a Phone Number, SIP URI or IP address To make a

ATL Berkshire 5000 User Manual, Release 2.2.1 21. PRODUCT OVERVIEW ...

ATL Berkshire 5000 User Manual, Release 2.2.1 20 3.1.1.2 On-hook predialing screen 1. When the phone is on hook, press the number “1” to “

ATL Berkshire 5000 User Manual, Release 2.2.1 21 1 P h o n e b o o k 2 > C a l l H i s t o r y ↓ 3. Press the ‘OK

ATL Berkshire 5000 User Manual, Release 2.2.1 223.1.3 Redialing To dial the phone number which has been most recently dialed: 1. Pick up the

ATL Berkshire 5000 User Manual, Release 2.2.1 23I n c o mi n g C a l l f r om 2 0 0 0 J o h n To answer the call, pick up the

ATL Berkshire 5000 User Manual, Release 2.2.1 243.6 Muting a Call The mute function prevents the party you are talking to from hearing your v

ATL Berkshire 5000 User Manual, Release 2.2.1 254. ADVANCED FUNCTIONS 4.1 Call Hold To hold an active call, follow these steps: 1. Set up a

ATL Berkshire 5000 User Manual, Release 2.2.1 26 4 > C a l l Waiting 5 D o N o t D i s t u r b 4. Enter “Use Call Waitin

ATL Berkshire 5000 User Manual, Release 2.2.1 273. You can now talk on the new line. To switch back to the original held line, press the butt

ATL Berkshire 5000 User Manual, Release 2.2.1 28 1 U s e C a l l W a i t i n g 2 > C a l l W a i t i n g D u r 5. The a

ATL Berkshire 5000 User Manual, Release 2.2.1 29C a l l t e rminated by 2 0 0 0 5. Hang up the call. The phone will

ATL Berkshire 5000 User Manual, Release 2.2.1 34.8 CALL HISTORY...

ATL Berkshire 5000 User Manual, Release 2.2.1 304.4 3-way Conferencing The phone supports 3-way conferencing with two other parties. To start

ATL Berkshire 5000 User Manual, Release 2.2.1 312. Press the ‘Line1/Hold’ or ‘Line2/Hold’ key again to unhold the conferencing call. If one

ATL Berkshire 5000 User Manual, Release 2.2.1 326. Input the call-forward number (E.g. 3000) or SIP URI (e.g. [email protected]). The maximum numb

ATL Berkshire 5000 User Manual, Release 2.2.1 33 Note: When multiple call forward modes are enabled concurrently, Unconditional mode will over

ATL Berkshire 5000 User Manual, Release 2.2.1 342 0 0 0 ↑ O n B u s y : O f f ↓ O n B u s y : O f f ↑ O

ATL Berkshire 5000 User Manual, Release 2.2.1 35 4 S t a t u s Q u e r y ↑ 5 > C a n c e l A l l 4.6 Do Not Dis

ATL Berkshire 5000 User Manual, Release 2.2.1 364.7 Call Blocking 4.7.1 Blocking a Set of Phone Numbers to be dialed out Call blocking disall

ATL Berkshire 5000 User Manual, Release 2.2.1 373. Select the type of call history. 1 > Mi s s e d C a l l s 2 R e c e i v e d

ATL Berkshire 5000 User Manual, Release 2.2.1 382 0 0 5 - 0 9 - 2 5 1 7 : 0 3 : 2 7 10. Select “View Detail

ATL Berkshire 5000 User Manual, Release 2.2.1 391 > 2 0 0 0 J o h n 2 3 0 0 0 M a r y 4.9 Speed Dial The speed dial

ATL Berkshire 5000 User Manual, Release 2.2.1 46.6.5 Domain ...

ATL Berkshire 5000 User Manual, Release 2.2.1 40 4.9.2 Direct Input 1. After selecting “Direct Input” as in section 4.9.1, input a number,

ATL Berkshire 5000 User Manual, Release 2.2.1 41To add a contact into the phone book, follow these steps: 1. Press the “Menu / Delete” button

ATL Berkshire 5000 User Manual, Release 2.2.1 428. Input the home number (E.g. 15102442445), SIP URI (e.g. [email protected]) or IP address (e.g.

ATL Berkshire 5000 User Manual, Release 2.2.1 43 1 > C a l l C o n t a c t 2 A d d C o n t a c t ↓ 4. A name list like

ATL Berkshire 5000 User Manual, Release 2.2.1 444.10.3 Modifying A Contact in Phone Book 1. Press the “Menu / Delete” button to enter the

ATL Berkshire 5000 User Manual, Release 2.2.1 45 8. Press the “OK” button. Change the mobile number if necessary. Mo b i l e

ATL Berkshire 5000 User Manual, Release 2.2.1 462 R e c e i v e d C a l l s ↓ 4. Select the phone number. 1 > 1 8 1 0 2 4 5

ATL Berkshire 5000 User Manual, Release 2.2.1 47 10 Select the phone number to be replaced. H : ↑ > O : 8 5 2 27

ATL Berkshire 5000 User Manual, Release 2.2.1 481 > Mi s s e d C a l l s 2 R e c e i v e d C a l l s ↓ 4. Select the

ATL Berkshire 5000 User Manual, Release 2.2.1 4910. Press the “OK” button. Add the home number if necessary. H o me A1 2 3

ATL Berkshire 5000 User Manual, Release 2.2.1 58.5 NAT DISCOVERY...

ATL Berkshire 5000 User Manual, Release 2.2.1 501 Press the “Menu / Delete” button to enter the phone menu. 2 Scroll down and enter “Setting

ATL Berkshire 5000 User Manual, Release 2.2.1 514.11.2 To listen to voice mail After enabling the MWI function, the “Message” LED will be

ATL Berkshire 5000 User Manual, Release 2.2.1 525. WORKING WITH NAT (STUN) If the phone is connected to a private network behind NAT (Network

ATL Berkshire 5000 User Manual, Release 2.2.1 53 7. Press ‘OK’ button to confirm. Then select “Server Port”. 3 > S e r v e r P o r t

ATL Berkshire 5000 User Manual, Release 2.2.1 54 Note: After STUN is enabled, the phone is unable to call the phones on the same private netwo

ATL Berkshire 5000 User Manual, Release 2.2.1 556. CHANGING SETTINGS 6.1 Ringtone A user can change the ringtone of the phone. There are 7 rin

ATL Berkshire 5000 User Manual, Release 2.2.1 566.2 Audio Settings 6.2.1 Voice Codecs The phone supports G.711 A-law, G.711 µ-Law, G.723.1 and

ATL Berkshire 5000 User Manual, Release 2.2.1 575. Enter ‘Voice Codec’. 1 > V o i c e C o d e c 2 J i t t e r B u f f e r (ms

ATL Berkshire 5000 User Manual, Release 2.2.1 58 2 J i t t e r B u f f e r (ms ↑ 3 > V A D ↓ 12. Select ‘Enable’ / ‘Di

ATL Berkshire 5000 User Manual, Release 2.2.1 592. Scroll down and enter ‘Settings’. 3 C a l l F e a t u r e s ↑ 4 > S e t t i n g

ATL Berkshire 5000 User Manual, Release 2.2.1 61. PRODUCT OVERVIEW The ATL Berkshire 5000 is a SIP-based IP telephone developed by ATL Telec

ATL Berkshire 5000 User Manual, Release 2.2.1 606.3 Date/Time The phone supports two types of time settings: NTP (network) and local. 6.3.1

ATL Berkshire 5000 User Manual, Release 2.2.1 61 1 > U s e NTP 2 N T P S v r A d d r e s s ↓ 8. Select ‘Yes’ to enable NT

ATL Berkshire 5000 User Manual, Release 2.2.1 62 6. Input the date and time. 1 > D a t e 2 T i m e 7. I

ATL Berkshire 5000 User Manual, Release 2.2.1 631 > P h o n e 2 N e t work ↓ 4. Scroll down and enter ‘Date/Time’.

ATL Berkshire 5000 User Manual, Release 2.2.1 643. Enter ‘Phone’. 1 > P h o n e 2 N e t work ↓ 4. Scroll down and

ATL Berkshire 5000 User Manual, Release 2.2.1 655 S w i t ch User ↓ 3. Enter ‘Phone’. 1 > P h o n e 2 N e t work

ATL Berkshire 5000 User Manual, Release 2.2.1 663. Enter “Phone”. 1 > P h o n e 2 N e t w o r k ↓ 4. Scroll

ATL Berkshire 5000 User Manual, Release 2.2.1 673 C a l l F e a t u r e s ↑ 4 > S e t t i n g s ↓ 3. Enter “Phone”. 1 &g

ATL Berkshire 5000 User Manual, Release 2.2.1 686.5.1 Enabling DHCP To enable/disable DHCP for getting IP address and other network configurat

ATL Berkshire 5000 User Manual, Release 2.2.1 69 4 > S e t t i n g s ↑ 5 S w i t c h U s e r ↓ 3. Enter ‘Network

ATL Berkshire 5000 User Manual, Release 2.2.1 71.2 User Interface 1.2.1 Top & Side Views

ATL Berkshire 5000 User Manual, Release 2.2.1 70 3. Scroll and enter ‘Network’. 2 > N e t work ↑ 3 U s e r ↓ 4.

ATL Berkshire 5000 User Manual, Release 2.2.1 712 > N e t work ↑ 3 U s e r ↓ 4. Scroll down and enter “Manual IP C

ATL Berkshire 5000 User Manual, Release 2.2.1 72 4. Scroll down and enter “Manual IP Conf.”. 3 > M a n u a l I P C o n f . ↑ 4 S

ATL Berkshire 5000 User Manual, Release 2.2.1 73 2 > N e t work ↑ 3 U s e r ↓ 4. Scroll down and enter ‘STUN’. 3

ATL Berkshire 5000 User Manual, Release 2.2.1 744. Scroll down and enter ‘STUN’. 3 > S T U N ↑ 4 MA C A d d r e s s ↓

ATL Berkshire 5000 User Manual, Release 2.2.1 753 > S T U N ↑ 4 MA C A d d r e s s ↓ 5. Scroll down and enter ‘Server

ATL Berkshire 5000 User Manual, Release 2.2.1 76 5. Scroll down and enter ‘Refresh Interval’. 3 S e r v e r P o r t ↑ 4 >

ATL Berkshire 5000 User Manual, Release 2.2.1 77 MA C A d d r e s s 0 0 : 0 1 : 0 2 : 0 3 : 0 4 : 0 5 6.5.8 VLAN The VLAN fe

ATL Berkshire 5000 User Manual, Release 2.2.1 781 > U s e VLAN ↑ 2 V L A N ID ↓ 6. Select ‘Yes’ or ‘No’. 1 > Y e s

ATL Berkshire 5000 User Manual, Release 2.2.1 79 6. The current VLAN ID will be shown. E.g. V L A N I D ( 0 - 4 0 9 5 ) 0 _

ATL Berkshire 5000 User Manual, Release 2.2.1 81.2.2 LCD Screen The LCD screen can display 20 characters. The character spaces are arranged in

ATL Berkshire 5000 User Manual, Release 2.2.1 803. Enter ‘Network’. 2 > N e t work ↑ 3 U s e r ↓ 4. Scroll down a

ATL Berkshire 5000 User Manual, Release 2.2.1 816.5.9 DSCP The DSCP feature allows the IP packets transmitted by the phone marked with a prior

ATL Berkshire 5000 User Manual, Release 2.2.1 82D S C P V a l u e ( 0 - 6 3 ) _ 7. Input the desired VLAN ID. E.g.

ATL Berkshire 5000 User Manual, Release 2.2.1 83S I P P o rt 5 0 6 0 _ 6. Press the ‘Menu / Delete’ button to era

ATL Berkshire 5000 User Manual, Release 2.2.1 842. Scroll down and enter ‘Settings’. 4 > S e t t i n g s ↑ 5 S w i t c h U

ATL Berkshire 5000 User Manual, Release 2.2.1 856.6.3 Password To change password, follow these steps: 1. Scroll down and enter ‘Password’.

ATL Berkshire 5000 User Manual, Release 2.2.1 864 > D o ma in ↑ 5 R e g i s t r a r ↓ 2. Input the domain. E.g. D o m

ATL Berkshire 5000 User Manual, Release 2.2.1 87 2. Input the port number of registrar host. E.g. R e g . Port 5 0 6 0 _

ATL Berkshire 5000 User Manual, Release 2.2.1 88 O b . P r o x y P r o x y 5 0 6 0 _ 3. Press the ‘OK’ button to save

ATL Berkshire 5000 User Manual, Release 2.2.1 898 O b . P r o x y P o r t ↑ 9 > R e g i s t r a t i o n 2. Select ‘Check Sta

ATL Berkshire 5000 User Manual, Release 2.2.1 91.2.2.3 Character Input When information is to be entered, an input cursor ‘_’ is displayed to

ATL Berkshire 5000 User Manual, Release 2.2.1 90“401 Registrar authentication error” will be displayed if the response code is 401. “407 User

ATL Berkshire 5000 User Manual, Release 2.2.1 91 6.6.8.3 Re-registration if Failed The “Re-registration if Failed” option defines the durati

ATL Berkshire 5000 User Manual, Release 2.2.1 927. User can select among Never, 5 minutes, 10 minutes, 30 minutes, 60 minutes, 5 hours. Pre

ATL Berkshire 5000 User Manual, Release 2.2.1 936. Scroll down and enter “Reg Duration”. 4 R e - r e g . I f F a i l e d ↑ 5 > R e g

ATL Berkshire 5000 User Manual, Release 2.2.1 945. Scroll down and enter “Registration”. 8 O b . P r o x y P o r t ↑ 9 > R e

ATL Berkshire 5000 User Manual, Release 2.2.1 955. Scroll down and enter “Voice Mail”. 9 R e g i s t r a t i o n ↑ 1 0 > V

ATL Berkshire 5000 User Manual, Release 2.2.1 9611. Input MWI server port and press “OK” button. M W I S e r v e r P o r t 5 0 8 0

ATL Berkshire 5000 User Manual, Release 2.2.1 974. Press the ‘OK’ button to confirm. The phone will switch to the selected user account as sh

ATL Berkshire 5000 User Manual, Release 2.2.1 986.8 HTTP Auto Configuration The phone will try to download the configuration file from the co

ATL Berkshire 5000 User Manual, Release 2.2.1 996.8.2 To enable or disable HTTP Auto Config 1. Press the ‘Menu / Delete’ button to enter th